How to Reduce the Cancel and No-Show Rate in your Health Business

Discussion with Tracy Sher and Brooke Kalisiak, Fitzherbert Harry, & Christa Gurka


  • 2 hours 
  • NY CEUs available
  • For other states, check for reciprocation or individual application



  • Medical and Fitness Professionals
  • No pre-requisites
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What can I expect?

Tracy Sher hosts a panel discussion with guest experts about no-shows and cancellations.
Feel comfortable navigating psychosocial nuances while learning practical skills to do so. 

Do you want to watch THIS webinar and ALL of our other webinars for one yearly price? 

The Global Pelvic Health Alliance Membership offering features designed to help you grow your clinical skills and build your business. 
  • Webinars: an amazing set of webinars (like this one) that are all included in the membership with the ability to be present at the live recording and ask questions to the presenters.
  • Illustrations: We have an illustration that creates anatomy illustrations for us. We are constantly looking for ways of presenting the anatomy in ways that are more accurate and descriptive.
  • Handouts: Using the illustrations and an amazing team of colleagues to help review, we create a collection of handouts for you to use with your patients/clients!
  • Premiere Directory Listing: While anyone can have a free directory listing, GPHAM members get to have a profile picture, live links, and photo galleries to stand out. 
  • Global Pelvic Health Support Community: In addition to resources, you can also ask to join the private FB page with hundreds of multidisciplinary professionals from around the world to help you out!

Tracy Sher, PT, DPT, CSCS - Your Host

Tracy Sher is a pelvic physical therapist and is the founder of Pelvic Guru, Pelvic Guru Academy, and the Global Pelvic Health Alliance Membership. She is also an instructor for Pelvic Guru Academy, teaching Pudendal Neuralgia and Complex Pelvic Pain Solutions. 

Brooke Kalisiak, PT, DPT, WCS

Dr. Brooke Kalisiak PT, DPT, WCS in Saint Louis, helps health-oriented women and men overcome their pelvic health problems, regain confidence in their bodies, and get back to living the life they love.⁣
​She founded Legacy Physical Therapy because she was frustrated with the way people with pelvic health issues were being treated in our healthcare system. She has experience with insurance-based models, out-of-network, and wellness-based programs.

Fitzherbert Harry, PT, DPT, LSVT BIG, PWR

Dr. Fitzherbert “Fitz” Harry, a native to St. Thomas, Virgin Islands, has always been passionate about helping others since a young age. Dr. Harry began his career as a biology and math teacher in high school and university settings. After earning his doctorate in Physical Therapy he eventually became disappointed in the current healthcare model. He believes that patients should be treated like family, not just as a typical patient. It was because of his desire to get away from the more common “physical therapy mill” approach that he started his own business, Harry Physical Therapy and Wellness, LLC. Here, unlike any other mobile practices in Florida, the patient comes first, they are part of every step in goal-setting. And, with Dr. Harry’s support they progress faster, and in the convenience of their own home.
 Dr. Harry is also certified in LSVT BIG and PWR! therapy: a researched based program proven to improve function in Parkinson’s patients. He is also a certified myofascial trigger point therapist helping to target pain in patients. Fitz has done countless educational programs in balance disorders, fall prevention and geriatrics.
When Fitz is not practicing physical therapy he enjoys watching sports, tending to his garden, exercising, and spending time with his lovely wife. 

Christa Gurka, MSPT, NCPT 

A board certified orthopedic physical therapist specializing in Pilates-based fitness, injury prevention, and wellness Christa Gurka’s career spans more than 3 decades in the health and wellness industry. She is the founder and CEO of Miami’s Pilates in the Grove, which serves the local Coconut Grove and South Miami communities as well as national and international clientele with online and virtual programming. She is the Pilates and Wellness Therapist for the Eastern Conference Champion Miami Heat as well as serves as chair-person for the Miami Dade County Wellness Coalition. Christa’s passion for empowering female entrepreneurs led her to her most recent professional venture as a business strategist and mentor to female business owners looking to start and scale their own healthcare and wellness companies. Outside of the office she spends her time cheering on her all-time favorite athletes her two teenage boys in their numerous athletic competitions. 


What is the Cancelation & Refund Policy?
Individual GPHAM webinars are non-refundable. 
For other courses, the option for a full refund is available within 48 hours of purchase, however it is non-refundable upon either of these conditions:
  • You have viewed more than 50% of the course material
  • You have already claimed your CE certificate
If you need additional assistance with a refund or course concern, please email
Will there be any part of this live course where I could be recorded?
Live participation parts of courses may be recorded live and screenshots maybe be taken by the instructor or the host. If your camera is on, your microphone is on, or you type comments in the comment section, your participation will be part of that recording. If you do not wish to be part of this recording, you will be responsible for keeping your video and audio recording OFF during any live recorded sessions. 
How can I use the handouts, videos, and course supplemental material?
You will be provided with online content and recordings of the course as well as slides and material related to the course. This material is for your personal use only.  Please do not use clips of video, screen captures, screenshots, or copying in any way, that you might be presenting it as your own (whether or not it is for financial gain). Sharing a screenshot to social media that is credited to the instructor and/or Pelvic Guru, LLC is acceptable. If you would like to use any of this content for an independent project, you need to discuss this directly with Pelvic Guru and the instructor of the course. 
Will I have to exercise or have a space to move for this course? 
Some of the Pelvic Guru Academy courses have sections in them in which you will have the option of doing movement at various levels. Understand that all physical therapy, rehabilitative, and strength training instruction and use of all facilities and equipment shall be done at you own risk, and please be physically and medically able to undertake any and all physical therapy, rehabilitative, and strength training instruction provided in the course.